| LOAN APPLICATION & APPROVAL PROCESS CYCLE |
| Stage |
Parameters |
Time Frame |
| Step 1 |
A farmer wants a term loan
|
No Control |
| Step 2 |
The farmer collects a loan application form from:
- Local Agric. Office
- Local Post Office
- Local Municipal Office
- NERPO Local Agent (NLA)
- NERPO Website |
No Control |
| Step 3 |
The Farmer completes the form and hands it over to a NERPO Local Agent with supporting documentation / attachments |
No Control |
| Step 4 |
The Local Agent checks the form and attachments for completeness correctness, and if
(a) Correct- Forward to NERPO Local Structure (NLS) for recommendation
(b) Incorrect - send back to the farmer for correction |
Within 5 working days of receipt |
| Step 5 |
Assessment & recommendation by NERPO Local Structure |
Once a month |
| Step 6 |
Application is forwarded to Loan Administrator for Capturing |
24 Hours from date of receipt |
| Step 7 |
Captured application is forwarded to Credit Controller for Credit Check, Credit Scoring and recommendation for final consideration by the credit committee |
24 Hours from date of receipt |
| Step 8 |
(a) Approved Loan - Send back to Loan Administrator to prepare loan approval letter, contract and recapturing
(b) Unsuccessful loan - Send back to Loan Administrator to prepare a letter of regret & recapture for record |
24 Hours from date of receipt |
| Step 9 |
The applicant signs the contract, pays the loan admin fee and forwards invoices for payment |
5 Working days |
| Step 10 |
Funds are disbursed on receipt of signed contract and invoices |
5 Working days |
 |
